FAQs

Registration

Where can I register for this event?

You can register by clicking HERE.

What will it cost me to attend HLTH USA?

The current registration price is posted on our website HERE.

Ticket prices increase incrementally as we get closer to the event with the full general attendee registration rate ending at $4,100 USD. View all ticket options on the registration page.

Will there be an early bird rate?

Yes, the early bird rate is $2,395. See here for current ticket prices.

Can I register for a digital only pass if I am unable to travel?

Yes. Those who are unable to travel due to company restrictions and/or personal caution will have the option to attend HLTH 2024 from anywhere! You can click here to register and will be able to choose an ‘in-person’ or ‘digital only’ ticket. If you change your mind, you will have the ability to update your attendance type at any time. Please note, both in-person and digital attendees will have access to the event platform to view on-demand sessions 24 hours after they happen live.

How can I get a receipt for my registration?

You can find a link to download your registration receipt/invoice in your event confirmation email and within your HLTH ID dashboard. If you can’t find it, please email us at info@hlth.com to request your receipt.

I’m a Startup. Is there a reduced registration rate for me?

Yes. We do offer a reduced rate for eligible Startup organizations. Please click HERE to view qualification criteria and to submit your application for a reduced ticket price. All registrations for the Startup rate are subject to approval by HLTH.

Am I able to register a group of people?

Please contact us directly at info@hlth.com for more details.

Does HLTH offer any partial or exhibit hall only access for the event?

No. All individuals who will be attending HLTH must be registered with a full access ticket, including booth staff, public relations support staff, employees of your organization and any individuals whom you are meeting onsite at HLTH.

What does my registration include?

Registration includes access to all sessions, exhibit hall, meal functions, public receptions and the digital platform.

Can I make changes to an existing registration or transfer a registration to someone else?

If you have the username and password for the existing registration, you can click here to make any changes. If you can no longer attend and wish to transfer your pass to someone else, please email info@hlth.com.

What is a HLTH ID?

All attendees and event participants will create a HLTH ID through the registration process. A HLTH ID is a single sign-on solution for all HLTH products and offerings including the HLTH 2024 event. For more information about your HLTH ID, please email info@hlth.com.

What are the onsite registration hours?

Sunday, October 20: 9:00 a.m. – 7:00 p.m.
Monday, October 21: 7:30 a.m. – 6:00 p.m.
Tuesday, October 22: 7:30 a.m. – 6:00 p.m.
Wednesday, October 23: 7:30 a.m. – 12:00 p.m.

*Hours are subject to change

If I have a conflict and can’t travel to Las Vegas for HLTH, is my event pass refundable or transferable?

Once an event pass is purchased, your event pass is non-refundable but may be transferred to another person prior to the event. You can click here to make any changes to an existing registration including updating your registration, at any time, from an in-person to digital pass or vice versa.

Do you have any details that you can share on who would be attending?

Yes. Demographic information on HLTH attendees can be found here.

How do I engage with other registered attendees prior to the event?

All tickets have access to the HLTH digital event platform. A few weeks prior to the event, attendees will receive an email with log-in information and can then start facilitating connections prior to the event by browsing the attendee directory, sending requests to connect and chat and scheduling structured 1:1 meetings at HLTH. This AI powered platform offers recommendations for networking and helps to connect attendees based on mutual interests, goals and other relevant information. Additionally, the digital event platform is fully responsive and accessible across both web and mobile apps to optimize attendee engagement onsite and online.

Can in-person attendees network with digital only attendees?

Yes. The digital platform allows in-person attendees and sponsors to interact in real-time with digital attendees and sponsors. Whether joining from home on the web-based version or onsite on the mobile app, the platform allows both digital and in-person attendees to seamlessly interact with one another and access all of the platform’s features using any major browser which is responsive across all devices including mobile. When sending a meeting request to connect with another attendee, attendees are able to either meet via video within the digital platform or at a designated networking lounge onsite in the exhibit hall.

How do I set up meetings with other attendees onsite?

All registered attendees will have access to HLTH Meet-Up in order to network with other attendees and set up 1:1 meetings through the event app.

How do I access the event platform/mobile app?

HLTH’s event platform will launch approximately 3 weeks before the event and participants will receive an email with login information. At that time, you will be able to access HLTH Meet-Up to view the attendee list and schedule meetings in the platform before and during HLTH.

Does HLTH sell attendee lists for the event?

No. We do NOT share or sell attendee contact information.
We have NOT authorized any company to contact you and highly recommend no one speak or reply to any organization claiming to sell the HLTH attendee list.

Can attendees share or give their badges to someone else?

No, badge passing/sharing is not permitted and can result in being permanently banned from HLTH.

What do I do if I lose my badge?

Badges are necessary credentials to attend HLTH. In order to remove any possibility for badge duplication, a badge verification policy is strictly enforced. Attendees with a lost or stolen badge will be charged a replacement fee.

Does HLTH have a code of conduct?

Yes. We strive to create and maintain a professional, inclusive and welcoming environment in which everyone is invited to interact openly, bring their best ideas and talents, and experience equitable opportunities for professional growth. You can read our code of conduct here.

How can I report fraud?

HLTH has been informed of unauthorized communications and solicitations by third parties for hotel room booking and attendee list sales. HLTH has no connection to these companies or individuals. Connections Housing is the only approved, official housing vendor for HLTH. Report any fraudulent communications here.

Sponsors/Exhibitors

How does my company get information and pricing on becoming a sponsor or exhibitor at this event?

Please complete the online form here or email our sales team at sales@hlth.com.

Where is the exhibit hall located?

The exhibit hall will be located within the Venetian Expo Center, Exhibit Hall A, B, C, and D.

What is the show floor/exhibit hall schedule?

Show Floor Hours (PT)*
Monday, October 21: 8:00 a.m. – 5:45 p.m.
Tuesday, October 22: 8:00 a.m. – 5:45 p.m.
Wednesday, October 23: 8:00 a.m. – 12:00 p.m.

*Hours are subject to change

What is the Exhibitor Access Schedule for move-in and move-out?

EXHIBITOR BUILD*: 400 sq ft (20’X20’) & Larger Custom Booths Only – SATURDAY, OCT 19, 9:00 AM – 7:00 PM (PT)

EXHIBITOR BUILD*: 200 sq ft (10’X20’) & Larger Custom Booths Only – SATURDAY, OCT 19, 3:00 PM – 7:00 PM (PT)

EXHIBITOR BUILD & MOVE-IN*: 200 sq ft (10’X20’) & Larger Turnkey Booths + All Custom

Booth Builds Continued – SUNDAY, OCT 20, 9:00 AM – 7:00 PM (PT)

EXHIBITOR BUILD & MOVE-IN*: Viosks, Kiosks, Pavilions, Meeting Pods/Cubes + All Custom

Booth Builds Continued – SUNDAY, OCT 20, 1:00 PM – 7:00 PM (PT)

EXHIBITOR MOVE-OUT – WEDNESDAY, OCT 23: 12:00 PM – 11:59 PM (PT)

Set up booth crew: Unfortunately, we do not provide ‘exhibitor only’ passes. We have wristbands for the crew during setup hours. Once the event begins on Sunday, they would need to be fully registered HLTH attendees and pick up their badge to remain in the venue.

Do exhibit setup teams receive a free badge?

Unfortunately, we do not provide ‘exhibitor only’ passes. We have wristbands for the crew during setup hours. Once the event begins on Sunday, they would need to be fully registered HLTH attendees and pick up their badge to remain in the venue.

Where can I find the exhibitor kit and other logistics information to assist with planning for the event?

You can find the sponsor and exhibitor kit here.

What’s included in my booth/kiosk/meeting cube/meeting pod?

Please see HERE for what’s included.

When can I schedule meetings to take place at my booth in the exhibit hall?

Meetings can only be scheduled during the show floor hours posted above. All meeting participants must be a registered HLTH attendee with a badge to access the exhibit hall.

Is WiFi provided inside the exhibit hall?

Yes, WiFi will be available in the exhibit hall. We recommend ordering a dedicated network for your booth if you require a more reliable connection.

Where can I order services and materials for my booth?

T3 Expo is the official show general contractor for HLTH. Information for ordering services and booth materials coming soon.

Will I have access to a business center while attending HLTH 2024?

The FedEx Office Business Center is located on level 2 of the Congress Center at the Venetian, adjacent to the Bellini Ballroom. A satellite business center location is available on level 1, near the Galileo ballroom. Services include consultation on signs and graphics, high-speed/high-volume printing, traditional printing and copying, business cards, posters and banners (including grand format printing), packing and shipping, and an array of office supplies..

Contact the FedEx Office Business Center at 702-836-4400 or visit the FedEx website for information and to submit your print projects online.

Disclaimer: HLTH does not guarantee the quality or reliability of any of the vendors listed. We recommend that you do your own research into any potential vendors that you are interested in doing business with. You are also responsible for ensuring that any outside vendor you hire does not perform any services which are exclusive to the show contractor, T3, or the Venetian Expo Center. Please refer to the exhibitor kit for additional information.

Do you allow camera crews into my booth area?

Filming inside your booth is allowed, however, it must be contained to your booth. Exhibitors are not allowed to film other exhibit spaces without approval. Under no circumstances are tripods, lights and elaborate set ups permitted in any public area.

Hotel Reservations

Where can I find information on hotel reservations?

Click HERE for hotel reservation information and to book your room at one of the properties in the HLTH block.

How can I change an existing hotel reservation by phone?

You can contact our hotel accommodation partner, Connections Housing, directly by phone at 702-329-9615. Agents are availbale 6AM – 3PM (PST) Monday – Friday.

If I need to cancel my reservation, what are the hotel’s cancellation policies?

Hotel cancellation policies vary by hotel. Please reach out to your hotel directly, or Connections Housing for information on the cancellation policy.

What do I do if I receive a solicitation from a third party to book a hotel room?

HLTH has not authorized any third party companies to contact our attendees regarding booking hotel rooms. We advise not to reply, speak to, or share confidential information with any of these companies. If you need to book hotel rooms, please only book through the HLTH website, by contacting the hotel directly or utilizing services you know to be safe and legitimate.

Speakers and Agenda

How do I apply to be a speaker for HLTH?

Please click here to submit your speaker application. We accept speakers on a rolling basis. The earlier you submit your application, the better your chances are of being accepted as speaking opportunities are limited. Applications close May 31st, 2024 at 5pm EST.

If I submitted a speaker proposal and have not been notified if it was accepted, what should I do?

When you submit a proposal, you will receive an automated email with a confirmation number. If you received this, the Content Team has your proposal in hand and will be in contact as soon as a decision has been made regarding your submission. Please note that this process takes several months, so we ask for your patience and to limit the number of follow up inquiries.

What should I do next if I am confirmed as a speaker for this event?

After an initial call with the content team, all confirmed speakers will receive an onboarding email with complete details for next steps. Any additional speaker logistic questions (e.g. confirming date and time of session, submitting bio and headshot, etc.) can be submitted to content@hlth.com.

Where can I find the most current copy of the agenda?

The 2024 agenda will be posted on our website in Summer 2024 and will be continuously updated until the event. You can find the agenda schedule here.

If I need the date and time of my presentation, where can I find this information?

Speakers can email the content team at content@hlth.com for details of their speaking engagement.

If I need information about my session topic and format. Where can I find this information?

Please email the content team at content@hlth.com if you are unclear on your speaking engagement.

Will I be connected to the moderator or other speakers on my session prior to HLTH?

Yes, your interviewer or moderator will be connected with you 1-2 months in advance of the event to schedule time to discuss the session. The HLTH content team will organize a prep call that includes all panelists and the moderator to review the discussion format and specific topics the panel plans to cover. If you are doing a standalone presentation, the content team will share all logistical details by email 1–2 months prior to the event and are available for a prep call with you if necessary.

My session includes a presentation. When do I need to submit the presentation?

All presentations are due no later than Wednesday, October 4, 2023 and must be uploaded to our presentation management system. Details on how to upload your presentation will be sent to all speakers in September.

Will I be able to have a formal rehearsal?

Track speakers will not have formal rehearsals, but speakers are able to review their presentations in the Speaker Lounge at any time. Main Stage speakers will have pre-scheduled rehearsals.

What kind of microphones are available?

Our AV team will have a variety of microphones available for you to choose from and will work with our speakers to find the best option.

What happens if I go over the amount of time allocated to me on stage?

To stay on schedule, if a speaker goes over the allocated time of their presentation, there will be a warning sound played and the microphone will be cut off. Given the complexity of our program we cannot make any exceptions. There is also a large red timer downstage that only the speakers will be able to see in order to keep on time.

Will I have a remote control to advance my slides on stage?

Yes.

Will there be confidence monitors?

Yes. There will be confidence monitors placed on the floor in front of the stage.

Can I use my own computer to run the presentation?

We highly recommend that you run your presentation off of the computers that we provide (PCs and Macs are available) since all presentations are preloaded into our presentation management system. However if necessary, we will have connections available in the rooms to accommodate you running the presentation from your own computer. Please refer to the AV document for more details.

How will I know how much time I have left on stage?

There will be a large timer placed on the floor that will count down your time.

How will I be introduced to the stage?

The session moderator, interviewer or emcee will introduce all speakers with a very short bio written by the HLTH team–these bios are created to ensure consistency in terms of the length and content. There will be a caricature holding slide displayed as speakers are introduced.

How many people are expected to be in the room?

We are anticipating 500+ attendees in each of the track rooms.

When will all speakers be notified by?

All speakers will be notified by August 14th.

Confirmed Speakers (Your Presentation)

If I need the date and time of my presentation, where can I find this information?

Speakers can email the content team at content@hlth.com for details of their speaking engagement.

If I need information about my session topic and format. Where can I find this information?

Please email the content team at content@hlth.com if you are unclear on your speaking engagement.

Will I be connected to the moderator or other speakers on my session prior to HLTH?

My session includes a presentation. When do I need to submit the presentation?

All presentations are due no later than October 18th, 2024 and must be uploaded to our presentation management system. Details on how to upload your presentation will be sent to all speakers in September.

Will I be able to have a formal rehearsal?

Track speakers will not have formal rehearsals, but speakers are able to review their presentations in the Speaker Lounge at any time. Main Stage speakers will have pre-scheduled rehearsals.

What kind of microphones are available?

Our AV team will have a variety of microphones available for you to choose from and will work with our speakers to find the best option.

What happens if I go over the amount of time allocated to me on stage?

Will I have a remote control to advance my slides on stage?

Yes.

Will there be confidence monitors?

Yes. There will be confidence monitors placed on the floor in front of the stage.

Can I use my own computer to run the presentation?

How will I know how much time I have left on stage?

There will be a large timer placed on the floor that will count down your time.

How will I be introduced to the stage?

How many people are expected to be in the room?

We are anticipating 500+ attendees in each of the tracks.

Media

I have a question regarding media at the event, who do I contact?

Please email all media inquiries to media@hlth.com.

When and where will HLTH take place?

The 2024 HLTH event will take place October 20-23, 2024 at the Venetian Expo in Las Vegas, NV.

When should I arrive/depart from HLTH?

To make the most of your time at HLTH, we recommend arriving by Saturday evening, October 19, 2024, to join our opening sessions, partner programs, track sessions and welcome reception on Sunday. Then departing Thursday morning, October 24, 2024, following a full day of programming on Wednesday.

Does the Venetian Expo have a map online for this event?

Yes. You can download the space map HERE. The HLTH 2024 floorplan can be found HERE.

What is the appropriate dress code for this event?

Dress code is business or business casual.

Will the event be providing free WiFi?

Yes, complimentary WiFi will be available to all attendees. The WiFi network name and password will be printed on the back of every attendee badge.

What are the dining options?

The HLTH event will provide most meals, however if you’re looking for nearby options, visit this page.

Will the media have a room to work or hold meetings?

Yes, there will be bringing back our flagship Media Village for media only to hold interviews or work in. We will also have an additional private room for holding interviews. Location to be updated closer to the event.

When do you release the media list for all attendees?

We do not share the media list with any general attendees or sponsors. If you’re interested in seeing who’s attending, we will be updating our Media Attendee page on our website closer to the event.

Registration for HLTH Europe is LIVE! // June 16 - 19 // Amsterdam